Recent Articles

NTT America Shares Key to Unlocking Power of ICT at ITEXPO

January 30, 2015 // Industry News, ITEXPO 2015, Market News, Press Releases, Show Reports, SR 2-1 ITEXPO

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Global Smartphone Shipments Exceeded 1.2 Billion in 2014; Apple Closes in on Samsung in Q4 2014

January 30, 2015 // Industry News, Knowledge, Market News, Press Releases, Research Reports, SR 2-1A

  • Juniper Research logoSmartphones shipped worldwide exceeded 1 billion for the first time in 2014
  • Apple sells record 74.5m iPhones, posting biggest quarterly profit in corporate history
  • Samsung accounts for 25% smartphones shipped in 2014, a decline from over 30% posted in 2013

Hampshire, UK – 29th January 2015: Leading mobile analyst firm Juniper Research estimates that the number of smartphone shipments exceeded 375m in Q4 2014, with an annual total of over 1.2 billion smartphones shipped for 2014, representing a 29% y-o-y growth.

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Enterprise Voice – what’s it worth?

January 30, 2015 // Alan Percy, Case Study, Lync, SR 2-1 case study

Voice is one of the most effective forms of communications, especially when working with customers or support situations. Integrating voice in to Unified Communications systems with conferencing, outbound calling and user-to-user calling.

Kevin Yorio at CCG explains the value of Lync Voice

Kevin Yorio at CCG explains the value of Lync Voice

A question I occasionally from end-customers begs the question as to whether Lync Online without Enterprise Voice is “good enough” or is it worth the effort to implement the Enterprise Voice features of Lync.  

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‘SmartDiscover’ From CTI Group Enables Telecom Operators to Interpret Customer Data Fast and Easy

January 29, 2015 // Press Releases, Products & Services, SR 2-1A

CTI GroupCTI Group (Holdings) Inc. (OTC:CTIG), a global provider of carrier-grade software solutions and services which empower organizations through communication analytics, today announced details of their ‘SmartDiscover’ solution which is designed to help Telecom Operators quickly and easily distil business intelligence from customer data obtained from multiple data sources, principally billing systems and CRM.

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January 28, 2015 // Industry News, Market News, Press Releases, SR 2-1A

Any Caller from Any Device with a Browser Can Now Interact with Voice and Visuals

BOULDER, CO (January 28, 2015) — Radish Systems, an award-winning mobile/enterprise software and professional services company that provides the patented ChoiceView multichannel ‘voice with visuals’ platform, is pleased to announce availability of the ChoiceView Web App for visually interacting with organizations via an Internet browser.

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Trademark Priority

January 28, 2015 // Industry News, Knowledge, Op Ed, Opinion, Policy and Law, SR 2-1 original

Nikolai logo





How much can I change my trademark without losing priority and who decides whether I have gone too far?  That was the issue in a case decided by the U.S. Supreme Court last week which is discussed in the attached article. 

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