BATON ROUGE, La., Mar 28, 2012 (BUSINESS WIRE) — General Informatics announced today that they will begin selling and delivering ShoreTel Unified Communication solutions as a new Champion Partner. ShoreTel, Inc., the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), has designed the Champion Partner Program to strengthen the relationship between ShoreTel and its partners. The program helps advance and grow both companies’ market share in the UC industry, while ensuring every customer continues to be delighted with their ShoreTel experience.

“We’re pleased to welcome value-added partners into the Champion Partner Program — especially those that have a commitment to sales and technical training, infrastructure development and focus on customer service in delivering our innovative products and leading business solutions,” said Tom Hamilton, senior director of worldwide channel marketing at ShoreTel. “In this case, we are encouraged by General Informatics’ commitment to value-add solution sales and delivery of ShoreTel Unified Communications systems.

“In the south, service and trust come first and over the last 10 years, General Informatics has built a reputation on selling only the best products backed by a fanatical service. It took us three years of research and evaluation we have finally chosen a winner with ShoreTel,” said Mohit ‘Mo’ Vij, CEO of General Informatics. “Not only is it a super reliable Phone System, it is simple to use and delivers the best cost of ownership to a business by far. We are now ready to bring a new generation of UC technology to area businesses.”

Since ShoreTel’s first product shipment in 1998, customer satisfaction has been at the core of ShoreTel’s top business priorities, and is a requirement for the primary business values for all ShoreTel partners. Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, features and performance. General Informatics is committed to satisfying future customers, helping contribute to ShoreTel’s ranking as Best Overall VoIP telephony vendor among end-users for the past five years in a row, according to industry analyst firm Nemertes Research.

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