Many enterprises are looking at changing their budget model from CAPEX to OPEX. This provides more predictable costs. It can free up IT staff from operational support to developing new applications and services that will deliver a more profitable and efficient enterprise.

Managed services offerings are a form of outsourcing that delivers services using an OPEX cost model. Pat Patterson, the Services Marketing Leader for Avaya Client Services and Gary Audin discuss this business change in a podcast recorded at the 2013 International Avaya User Group conference.

Pat provides information on moving from a CAPEX to an OPEX model. Avaya can deliver services, in its simplest from, that remotely manages software releases and update for the enterprise. The Avaya services can also include:

  • Remote management of others vendor’s systems
  • Full management of Avaya systems both on and off premises
  • Offering a full OPEX service for Avaya systems whether located on or off premises

This podcast delivers insights into the range of OPEX opportunities that enterprises can consider as they move forward and create predictable IT costs.

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