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Combined Solution Enables Contact Centers to Improve the Quality of Customer Experience with Fast Problem Detection and Resolution by Leveraging On-Demand Knowledge of Changes within Contact Center Environments

Billerica, Mass., April 14, 2014 – Empirix has expanded its portfolio of contact center test and monitoring solutions through a partnership with change management solutions company blackchair Limited, the company announced today.

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Utrecht, The Netherlands, April 15, 2015 
Kopenhagen, Denmark, April 15, 2015

April 15, 2015 EXIN is partnering with DANSK IT to provide professional certification services and assessments for the Nordic market. The relationship will provide companies in the Nordic region access to EXIN’s broad portfolio.

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NVTMenlo Park, California (PRWEB) April 14, 2015 – Phybridge, a technology company focused on the long reach transmission needs of the Communications and Physical Security industry, has entered into an agreement to purchase NVT, a global supplier of IP and PoE transmission products focused on the Security market.

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TMC award badgeToshiba logoIRVINE, Calif., March 14, 2015 ― Toshiba America Information Systems, Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced that its UCedge® unified communications solution has won a 2015 Unified Communications Product of the Year Award from TMC, a global, integrated media company. 

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HDI Technical Support Professional Certification Helps Those in Level 2 and Level 3 Support Enhance the Customer Experience

HDICOLORADO SPRINGS, Colo., April 14, 2015 /PRNewswire/ — HDI, the first membership association and certification body created for the technical support industry, today announced the launch of its new certification and training course, HDI Technical Support Professional.

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Award-Winning Provider Demos Specific Answer to Daunting Challenges

Enghouse Interactive logoCHICAGO, IL–(Marketwired – Apr 14, 2015) – Today from booth #4755 at #HIMSS15 in Chicago, Enghouse Interactive (EI) announced that it would showcase its healthcare industry leading patient interaction and engagement solutions.

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TSI CEO Deb Ward Re-Elected to Serve as Chairwoman

Comptel_logoORLANDO – Members of COMPTEL, the leading trade association for the competitive communications industry, yesterday elected 13 companies to serve on the COMPTEL Board of Directors for the 2015-2017 term during the annual membership meeting at the COMPTEL PLUS Business Expo 2015.

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New globally-distributed infrastructure accessible via new Twilio SDKs make it possible to easily embed live, peer-to-peer video in mobile and web apps

San Francisco, CA, April 14th 2015   –  Twilio, the leading cloud communications platform company, today introduced Twilio Video with an integrated combination of  scalable infrastructure services as well as software development kits (SDKs) to easily embed video into mobile apps, SaaS products, browsers and websites.

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Industry’s highest performance traffic distribution platform, the TDE-1000 solves service providers virtualized network scalability challenges

HILLSBORO, Ore.–(BUSINESS WIRE)–Radisys® Corporation (NASDAQ: RSYS), the services acceleration company, today announced that TMC, a global, integrated media company, has awarded Radisys’ FlowEngine™ Traffic Distribution Engine (TDE) 1000 a 2015 INTERNET TELEPHONY NFV Pioneer Award.

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Washington, DC, April 13, 2014 – Investment in equipment and software is expected to grow 5 percent in 2015, according to the Q2 update to the 2015 Equipment Leasing & Finance U.S. Economic Outlook released today by the Equipment Leasing & Finance Foundation.

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Three Part Series Features Guest Speaker from Wainhouse Research and Explores how Businesses Can Leverage Cloud Technologies to Maximize Efficiencies, Minimize Costs and Increase Effectiveness

Carousel logoExeter, Rhode Island, April 13, 2015 —
Carousel Industries, a leader in mobility, data networking and converged communications, is holding a three-part webinar entitled Gaining Business Efficiencies with Private Cloud, aimed at helping companies understand how on-remise cloud solutions can help increase productivity and efficiency — while lowering costs — while employing Carousel Industries’ new Simplicity Video platform.

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CEO of TXW Don Eben to Speak on the Post-Transaction Synergy Panel April 15 

Tualatin, OR – April 13, 2015 TXW Solutions (TXW), a leading engineering professional services and consulting company, announces the launch of its operations across the U.S.

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One Marketplace Interconnected National Network and Innovative Applications Simplifies Wholesale MPLS VPN Service Delivery

  • Global Capacity logoGlobal Capacity’s One Marketplace leverages 41 Points of Presence (PoPs); 86 local aggregation PoPs, 2,007 Central Offices and more than 4,513 last-mile network interconnections can now deliver MPLS Virtual Private Network (VPN) connectivity to over 9.6 million business locations
  • Global Capacity’s Wholesale MPLS VPN solution provides private and secure networking to enable businesses to interconnect multiple locations in incremental bandwidth options from 1Mpbs to 1Gbps that is scalable and supported by four Quality of Service (QoS) levels to enable voice, video and cloud communications
  • With the ability to deliver MPLS VPN Technology to over 98% of the US Business Market, companies now have the ability to access a variety of last mile connectivity options including Ethernet, T1 and DSL to enable their Wide Area Networking capabilities

Chicago, IL, USA, April 13, 2015 Global Capacity, the leading connectivity as a service company, announces the availability of its high-performance, cost-effective Multiprotocol Label Switching (MPLS) Virtual Private Network (VPN) service over the One Marketplace™ backbone.

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Cocktail Reception to Also Feature ATLANTIC-ACM’s 2015 Business Connectivity Service Provider Excellence Awards

MIDDLEBROOK, VA–(Marketwired – Apr 10, 2015) – Telecom Exchange (TEX), the premier industry networking event for high-bandwidth network operators, announces The TEX Pre-Party, sponsored by Netrality Properties, to be held on Tuesday, June 23, 2015 at Pier A Harbor House in New York City.

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Equinox -TMI  Press Release

April 10, 2015– Nashville, TN-based Equinox Information Systems and Maitland, FL-based Technologies Management, Inc. (TMI) today announced their newly-formed partnership. Their alliance centers on the FCC Rural Call Completion Order. Both companies, in concert with one another, can aid clients in responding to this reporting obligation.

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Robert Herjavec from ABC’s Shark Tank to Headline

New York, NY – April 8th, 2015  –  Fusion (NASDAQ: FSNN) a leading cloud services provider, announced today their sponsorship of the 2015 Sales Partner Evolution event in Rosemont, IL on May 7th, 2015. 

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NewVoiceMedia logoNewVoiceMedia, a leading global provider of omni-channel cloud customer contact technology, has strengthened its executive team with the appointment of Mark Fellowes as Senior Vice President of Sales Development and Operations.

Fellowes will lead NewVoiceMedia’s company-wide sales development and operations to support both high growth and efficiencies across the business’s expanding global footprint.

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Approval Will Speed Global Deployment of Broadband Services to Rural and Remote Areas

Whitespace Alliance logoThe WhiteSpace Alliance (WSA) ®, a global industry organization enabling sharing of underutilized spectrum, today announced that the core technology underlying its Wi-FAR specification has been approved to become an ISO standard.

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Company’s NFV Team to Play Key Role in Developing Open Source Platform

MARTINSRIED/MUNICH, Germany, April 9, 2015 (GLOBE NEWSWIRE) — ADVA Optical Networking announced today that it has officially joined the Open Platform for NFV (OPNFV). As a member of the OPNFV, ADVA Optical Networking will play a key role in helping to shape the community’s discussions and focus.

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Industry Veteran Joins Mitel as Company Continues to Drive Convergence, Consolidation and Growth

Mitel logoOTTAWA, April 9, 2015 (GLOBE NEWSWIRE) — Mitel(R) (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced that Wes Durow has joined the company as Chief Marketing Officer.

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RingCentral logoSAN MATEO, Calif.—April 9, 2015 – RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication solutions, today launched the latest update to RingCentral Office®, adding several new enterprise grade features. RingCentral offers a complete cloud business phone system that is designed for today’s mobile and dispersed workforces.

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Allows Network-Centric Enterprises — Such as In-Air Wi-Fi Services Providers, Hospitality, and Higher Education — and Service Providers to Offer Equal Connectivity to All Users and Guarantee No User Session Time-Outs Due to Net Congestion

SUNNYVALE, CA–(Marketwired – April 08, 2015) – Saisei today announced Net-Neutrality-in-a-Virtual-Box™, a simplified version of its powerful FlowCommand™ Network Performance Enforcement (NPE) software, that is specifically targeted at solving the network issues relating to the pending fair Internet usage mandate stemming from recent US FCC recommendations as well as growing enterprise network congestion. 

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