Arlington, Va. (Mar. 12, 2015) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, today commented on the net neutrality order issued by the Federal Communications Commission (FCC).
National Organization of Business Owners Come Together To Explore SMB and Enterprise Telecom/IT Technology Solutions and Share Strategies for Successful Growth
Murrells Inlet, SC (March 12, 2015) –National voice and data reseller organization, The Ideacom Network, today announced its 16th annual value-added reseller (VAR) member conference, Nothing Could Be Finer, on May 17-19, 2015 in Myrtle Beach, South Carolina.
Innovative Feature Creates Unprecedented Network Intelligence for the Software-defined Enterprise
SAN JOSE, Calif. – March 12, 2015 – Talari Networks, Inc., the leading provider of Software Defined WAN (SD-WAN) solutions that proactively manage capacity, quality and performance across the network, creating a smart network that sets the enterprise free to be brilliant, today announced the issuance of US Patent No.
RENO, NV–(Marketwired – Mar 12, 2015) – New Q4 data from Synergy Research Group shows that Cisco and HP maintained their leadership of the cloud infrastructure equipment market and in aggregate accounted for 27% of worldwide revenues.
OAKLAND, NJ–(Marketwired – Mar 12, 2015) – Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, today announces the results of its 2014 customer satisfaction surveys. It was reported that 85% of Avotus’ Expense Management Wireless Helpdesk (EM WHD) customers and 96% of its Usage Management Helpdesk (UMHD) customers responded that they were either satisfied or extremely satisfied with the services.
NetSfere, a new cloud-based internal enterprise messaging service launched today to provide businesses with a secure platform for internal communication and give IT departments complete control over how employees send and access information across multiple devices. The next-generation enterprise messaging service enables employees to securely communicate business information in real time over a user-friendly web interface or mobile messaging app.
Grandstream’s full suite of SIP voice, video and surveillance solutions now available from Alloy
Boston, MA and Sunnyvale, CA (March 11, 2015) – Alloy Computer Products LLC, a value-added distributor of networking and communications equipment in the United States, and Grandstream Networks, a leading manufacturer of IP voice, video, data and mobility solutions, today jointly announced a new U.S.
Infinity Adds Enhanced User Benefits to Further Transform How Enterprises Communicate and Collaborate
OSLO, Norway — March 11, 2015 — Pexip®, a leading innovator in scalable, distributed videoconferencing software, today announced that it will demonstrate the next version of the Infinity meeting platform at Enterprise Connect, which takes place from March 16-19, 2015 at the Gaylord Palms in Orlando, Florida.
INDIANAPOLIS, IN, March 11, 2015 – CTI Group (Holdings) Inc. (OTC: CTIG), a global provider of carrier-grade software solutions and services which empower organizations through communication analytics, today announced that Manfred Hanuschek has been named as CTI Group’s Chief Executive Officer and President, and that Nathan Habegger has been named as the Company’s Chief Financial Officer .
- Rise in consumer preference for mobile and self-service interaction driving need for greater channel interconnectivity
- Aspect study shows top customer service frustration for consumers is having to repeat themselves multiple times to multiple people via multiple channels
- “Context Cookies” enables personalized service and allows customers to pick up an incomplete service transaction at a different time, on a different channel
A new study from Aspect Software found that the top customer service frustration for consumers today is having to repeat themselves multiple times to multiple people via multiple channels – ahead of being transferred and ahead of not getting any issue resolution at all.
SANTA CLARA, CA–(Marketwired – Mar 11, 2015) –
- Avaya makes it possible for more employees to use video everywhere with more devices, greater ease of use and low total cost of ownership
- New and enhanced high-quality, low-bandwidth video for desktop, mobile and conference rooms help drive deeper relationships and productivity against shared objectives
- New endpoints extend the reach of Avaya cloud offers including AvayaLive Video
Video everywhere is now a business reality enabling organizations to increase productivity and deepen team and customer relationships through the power of face-to-face communications.
PRC 3 of CCE Version 9 Empowers Agents with Blended Predictive Dialing in an Omni-channel Universal Queue That Improves Efficiency WHILE Saving Resources. Seamless Customer Interactions are also Better Enabled with an Easy and Quick New Way of Viewing Interactions of All Types in Our Customer Timeline.
AudioCodes achieves Preferred Partner status from NACR and aligns sales and marketing strategies in selling Microsoft Lync and other solutions
Lod, Israel – March 10th, 2015 – AudioCodes (NasdaqGS: AUDC)
- NACR has recognized AudioCodes as a Preferred Partner
- NACR is a leading global provider of communications solutions with over 5,500 customers
- New partner status puts AudioCodes in close alignment with NACR’s Microsoft UC offering and strategy
- AudioCodes and NACR will collaborate on new joint marketing and business opportunities
AudioCodes, a leading provider of converged voice solutions that enable enterprises and service providers to transition to all-IP voice networks, today announced that it has been named an NACR Preferred Partner.
- CrisisConnect for VoIP application is compatible with Avaya IP Office 9.0
- Helps businesses across all verticals manage E911 and comply with legislation
Goodyear, AZ — 911 Emergency Telecom Company (911 ETC), a leading E911 services provider, today announced that CrisisConnect for VoIP is compliant with key unified communications solutions from Avaya, a global provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance.
March 9, 2015 – Mesa, AZ — Syn-Apps LLC, a leader in Mass Notification and Paging solutions, announced it will host an educational webinar on March 20, 2015 at 1:00 pm EST. Shirryn Williams-Padilla, Syn-Apps’ Director of Sales, will present strategic notification methods used to optimize communication environments by aligning technology with emergency and non-emergency communication objectives.
Conference will Feature Special Events on SDN, Internet of Things, Cybersecurity, and More
Arlington, Va. (March 9, 2015) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, today announced that prominent technology and telecommunications executives from AT&T, Verizon, Sprint, NTT, SK Telecom, and General Motors, as well as two FCC Commissioners and a top U.S.
Video Webinars Focus on Spectrum Policy, e-Health, Internet of Things & More
Arlington, Va. (March 9, 2015) – The Telecommunications Industry Association (TIA), the leading association representing the manufacturers and suppliers of high-tech communications networks, today announced the launch of its online Continuing Legal Education (CLE) program.
Frisco, Texas, March 9, 2015 – Unify has certified the Tango Networks mobile unified communications solution on its OpenScape Voice platform, supporting Unify’s commitment to delivering the highest quality user experience.
With the Tango Networks solution, users of Unify’s OpenScape Voice can extend its features and functionality beyond the smartphones supported by Unify’s OpenScape Mobile solution to also include feature phones.
“Offering this course helps spread the word about what is possible with flow technologies,” said Michael Patterson, CEO, Founder, Plixer International, Inc.
Vidyo APIs enable see-what-I-see and augmented reality applications on smart glasses platforms
HACKENSACK, N.J. – March 9, 2015 –VidyoWorksTM on smart glasses is an innovative solution that enables hands free video communication and collaboration for augmented reality and see-what-I-see applications.