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Jeff Owen

Telecom Reseller Reporter

Rural Health Telecom focuses solely on supplying quality telecommunications products and services to healthcare facilities in rural America. Telecommunications installations can sometimes be expensive, Rural Health Telecom helps hospitals and clinics find supplemental funding.  The federal government’s Universal Service Fund (USF) provides financial assistance to rural healthcare providers for telecom upgrades. 

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Flowroute is a new kind of telephone service, designed and built from the ground up by telecom savvy developers, to provide simplified, scalable, and direct access to the global telephone network.

They deliver intelligent communications that empower modern business with enterprise SIP trunking you control.

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Conexlink Inc. is a cloud software development company, offering solutions and products specifically built for real-time web and mobile applications.

MyCloudIT is a cloud-based IT solution for small to medium size businesses. MyCloudIT can make MSPs 100 percent cloud-based IT and Desktop-as-a-Service provider using Azure.

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Introducing Syn-Apps

November 6, 2014 // Jeff Owen, Podcasts

Syn-Apps provides notification solutions designed to improve business processes, increase safety and streamline internal and external communication. Since 2001, thousands of organizations have integrated their notification and call-recording products with phones, paging systems, IP speakers and hundreds of other internal systems and services.  

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AOTMP is an information services company focused on establishing and maintaining high-performance, best-in-class fixed and mobile telecom environments. Partnering with enterprises and public sector organizations and their telecom vendors, the AOTMP Efficiency First Program uses information and analytics to drive efficiency, performance and productivity while significantly reducing costs.

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AOptix is a pioneer in ultra-high capacity wireless communications and the inventor of Composite Optical-RF (COR™) technology.  COR breaks new ground by integrating wireless optical technology (Free Space Optics) with radio frequency (Millimeter Wave) technology, providing reliable, ultra-high bandwidth capacity (2 Gbps of data) with carrier-grade availability up to 10 kilometers. 

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Gigamon logoGigamon provides intelligent Traffic Visibility Networking solutions for enterprises, data centers and service providers around the globe. Their technology empowers infrastructure architects, managers and operators with visibility into the traffic traversing both physical and virtual networks.

Gigamon recently announced their plan to address the service providers’ triple challenge of network transformation to next generation technologies.

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speedflow logoFounded in 2004, Speedflow focuses on delivering quality services and products to the VoIP market.

Speedflow telecom services include A-Z termination, VoIP Wholesale/Retail, CLI Routes, Bulk SMS Services

Their software solutions portfolio includes MediaCore Solution (Class 4 Softswitch for VoIP and SMS services), CallMax Solution (Class 5 Softswitch with IP PBX, Calling Card, Call Shop modules), AccuCore (VoIP ERP System).

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With its innovative Adaptive Private Networking (APN) technology for WANs, Talari Networks has pioneered a new class of product to deliver a revolutionary approach to building enterprise WANs. APN solves the reliability and predictability issues typically associated with broadband Internet and other affordable shared IP networks by combining diverse sources of bandwidth to enable high-bandwidth WANs at radically lower cost while delivering true business quality.

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Sonus logoSonus has customers in nearly 100 countries and nearly two decades of experience. They offer a complete portfolio of hardware-based and virtualized Session Border Controllers (SBCs), Diameter Signaling Controllers (DSCs), policy/routing servers and media and signaling gateways.  

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NI LOGONetwork Instruments was launched in 1994 by a former rocket scientist and a product development specialist who recognized the need for superior network management solutions. In January of 2014 JDSU, a market leader in optical communications networks, communications test and measurement equipment, lasers, and other custom optics acquired Network Instruments: making Network Instruments the new Performance Management unit of the Network and Service Enablement division of JDSU.

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Founded in 1997, RapidFire Tools develops non-invasive IT assessment tools for thousands of  MSPs, IT service providers, and resellers. The company’s flagship product, Network Detective, helps IT professionals uncover new business, expand their practice areas, insure compliance, and run their operations more successfully.

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Avaya has once again collected a set of trends they expect to further develop during the coming year. This is their sixth year publishing trends or, if you will, prognostications for the coming year.

Pat Patterson, Director Services Marketing, gives us an overview of the 2015 trends.

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Founded in 1993, En Pointe specializes in Microsoft-centric IT environments, offering hardware, software licensing, and services. As one of the largest Systems Integrators and Licensing Solutions Providers (LSPs), En Pointe assists customers in architecting, acquiring, and implementing integrated IT solutions anchored to the Microsoft ecosystem.

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Ixia brings NFV to life

September 10, 2014 // Jeff Owen, Podcasts

Ixia develops products so its customers can connect the world. Ixia helps their customers provide an always-on user experience through fast, secure delivery of dynamic connected technologies and services.

NFV, Network Functions Virtualization, is arguably the hottest topic within the carrier market.

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Introducing CCT

August 28, 2014 // Jeff Owen, Podcasts

CCT, a privately held German Company, was founded in 1999 with CCT Consulting being launched in 2005. Today, CCT works closely with clients and partners globally. Based on Avaya technology, CCT helps companies communicate with a new generation of customers, through social media, chat, and video, ensuring enterprises adapt to the changing customer landscape, decreasing contact center costs and providing deeper relationships with their customers.

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by Jeff Owen

I had the pleasure of interviewing Mike Runda, vice president, Global Support Services, Avaya Client Services, shortly after he joined Avaya in 2011.  You can read that article at tinyurl.com/nrvdoyj and hear a podcast of the entire interview at tinyurl.com/7u7rtek.  

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by Jeff Owen

VoIP is almost 20 years old (read “A Brief History of VoIP” by Joe Hallock at tinyurl.com/57yf3h). Most of us in the industry are so familiar with what it is and how it works that we take this knowledge for granted.  

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We’ve been following the transformation of Avaya Client Services (ACS) since the initial appointment of Michael Runda as Vice President in 2009. You can follow our reports in the links below.  Runda brought with him several new ideas and innovative processes. 

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Imerjn offers a cloud you can customize however you want. Add photos, logos, text and even your own wallpaper. It’s FREE (up to 5 GB), 100% secure, and you can customize it for your company or your own individual personality.

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Bistri is an Open Video Chat Platform based on the new communication standard: WebRTC. Their APIs let the developers integrate the Bistri technology and use the platform as a Service. Bistri is member of the W3C and was named as “Cool Vendor 2013″ by Gartner and recognized with a WebRTC Pioneer Award at the recent WebRTC Conference & Expo IV.

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Meet the TIA

July 14, 2014 // Jeff Owen, Podcasts

The Telecommunications Industry Association (TIA) is the leading trade association representing the global information and communications technology (ICT) industry through standards development, policy initiatives, business opportunities, market intelligence and networking events. With support from hundreds of members, TIA enhances the business environment for companies involved in telecom, broadband, mobile wireless, information technology, networks, cable, satellite, unified communications, emergency communications and the greening of technology.

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The Telecommunications Industry Association (TIA) is the leading trade association representing the global information and communications technology (ICT) industry through standards development, policy initiatives, business opportunities, market intelligence and networking events. With support from hundreds of members, TIA enhances the business environment for companies involved in telecom, broadband, mobile wireless, information technology, networks, cable, satellite, unified communications, emergency communications and the greening of technology.

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Founded in 1997, Sonus builds some of the world’s most advanced IP communications networks—both as the preferred technology partner to the world’s largest service providers, and as a trusted partner to Global 500 enterprises that require secure, real-time communications.

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Vertical logoFounded in 2004 Vertical has become a leading provider of appliance-based Unified Communications, enterprise mobility and IP telephony solutions, Vertical enables business customers to address the growing challenges of today’s mobile, fast-moving business.

They announced their merger with Fulton Communications – see press release at tinyurl.com/kbxrdpz

Peter Bailey, CEO of Vertical, tell us about their reasoning and the impact of this merger.

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Intelepeer_Logo_v1.1_CorporateColors_RBG_Hi(1)IntelePeer is a provider of on-demand, cloud-based communications services for service provider and enterprises.  Headquartered in San Mateo, CA, they offer carrier-class cloud communications solutions.  They’ve recently partnered with Tech Data to offer SIP Trunking Services in the Solutions Store.

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