September 14, 2022 – Today, Kurmi Software, the award-winning UC provisioning platform for enterprise collaboration, announced that it has been included in an IDC Innovators report profiling the top vendors offering unified communications and collaboration management (UC&C) solutions (doc #US49426722, August 2022). Highlighting the solution’s single, unified interface across hybrid environments, the report underscores Kurmi’s industry-leading usability and scalability capabilities.
With an increasing number of organizations thinking proactively about their UC&C management solutions instead of reacting to challenges as they arise, the IDC Innovators report takes a closer look at the vendors addressing the growing demand for effective management and analysis of networks, applications, and devices. Kurmi Software’s solutions for simplified, smarter, and automated UC&C management have been developed to remove the resource-intensive burden of handling user management at scale and are actively relied upon by some of the world’s largest enterprises.
Senior IDC Research Analyst, Rich Costello, explains, “For organizations that want to enhance the decision drivers for their UC&C investment — voice, video, collaboration, productivity, user/customer experience, innovation, business growth, and so forth — UC&C management solutions are the best way to measure the results.”
A recent Kurmi Software survey found that 83% of respondents require more than 30 minutes to manually onboard every new user onto their organization’s UC&C platform, and the vast majority of these are seeing errors in more than a third of all records. Automating these processes with a UC&C management solution such as Kurmi Software provides a central point of control over an entire UC environment making tasks faster and more repeatable, so specialist administration teams have more time to add value elsewhere.
“We are thrilled to have been featured in this latest IDC Innovators report profiling the industry’s most advanced unified communications and collaboration management (UC&C) solutions,” explained Pascal Moindrot, COO, Kurmi Software. “Whether it be the accelerated move to the cloud for companies both large and small, or the impact of disruptive new technologies such as Artificial Intelligence on Contact Centers, the UC&C space has become one of the most rapidly evolving in I.T. The recognition as an innovator by IDC is validation of our approach to helping customers take charge of their collaboration solutions and get the most from their UC tools.”
To learn more about Kurmi Software and its award-winning UC&C management solutions, please visit www.kurmi-software.com or email contact-us@kurmi-software.com
About Kurmi Software
Kurmi Software develops award-winning software solutions that automate, simplify, and reduce the administration cost and provisioning time of Unified Communications and Contact Center platforms (telephony, videoconferencing, email and messaging, plus other collaboration applications). Kurmi offers a powerful, user-centric software suite for simple, customizable, and ultra-scalable management of the market’s leading Unified Communications platforms (Avaya, Cisco, Microsoft, Zoom, and others). Founded in 2011, with offices in New York, Montreal, Berlin, Rennes, Paris and Dubai, Kurmi Software supports global enterprises with a network of certified partners around the world.
