Alliance of leading cloud based communication companies.
By Doug Green “The mobile workforce is part of the communications opportunity — and partners should be capturing that revenue.” In this special Cloud Communications Alliance and Technology Reseller News […]
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Image: Jason Rosewell Contact center infrastructure has always been built around telephony, so handling voice is first nature. Today, that is less the case with cloud and CCaaS, even less […]
Network Monitoring for Telcos – Modernization is a Must for Evolution to Techcos Network monitoring may not be sexy, but all service providers have to do it, especially for telephony, […]
Crexendo and Tresic Turn Customer Conversations Into AI-Driven Action — and New Revenue for Service Providers, This is not simply another AI feature being bolted onto a communications platform. It […]
“The best value you will get out of it is if you get as many conversations and as many conversation types as possible,” says Mattias Ohde of Meetric. In this […]
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“The intelligent worker is the person who can balance knowledge with the use of AI tools,” says Iain Sinnott of the Cloud Communications Alliance. In this Technology Reseller News podcast […]
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Blynky AI + Conversation Intelligence by Tresic: SmartScore Gets Smarter, B-Lynk adds Conversation Intelligence by Tresic as a new capability layer across its Blynky AI product set – starting with […]
John Dalrymple, Founder and CEO of Mobex, joined Technology Reseller News Publisher Doug Green to discuss how organizations can bring business voice, SMS, WhatsApp, and Microsoft Teams together into a […]
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“The regulatory environment is actually forcing everybody to take some action,” says Alex Quilici, CEO of YouMail. In this Technology Reseller News podcast for the Cloud Communications Alliance, Doug Green […]
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The Rise of the Intelligent Worker. For the last two years, almost every conversation about artificial intelligence has started in the same place: the boardroom. @Iain Sinnott, CCA – Head […]
By Doug Green “We want everybody to be a spam reporter.” In this special Cloud Communications Alliance and Technology Reseller News podcast, Doug Green speaks with Alex Quilici, CEO of […]
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By Doug Green “We’re a partner-first company. It is in our DNA,” says Patrick Sheehan, Vice President of Channel Development and Distribution at Intermedia. In this episode of Technology Reseller […]
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The organizations argue that proposed onshoring mandates and volume caps would increase costs, reduce flexibility and offer limited security benefits. WASHINGTON, D.C. – June 5, 2026 – INCOMPAS, the competitive […]
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework, The Alliance urged the FCC to explore mechanisms for KYC portability, allowing providers to rely on previously completed compliant […]
As an analyst, I regularly travel to vendor and industry events, and this is a key way of staying current with today’s fast-changing technology. I’ve followed RingCentral for a long […]
ICA AI Adds Industry Veteran Gerry Christensen to Advance +Trusted Communications Platform,Christensen brings more than 35 years of experience in telecommunications, fraud prevention, and communications analytics @Doug Green, Publisher, Technology […]
At ITEXPO / MSP EXPO, Simon Bradbrook, Senior Sales Engineer BSG at Snom, joined Doug Green to discuss why hardware reliability, mobility, and voice infrastructure still matter in a cloud-first […]
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At ITEXPO / MSP EXPO in Fort Lauderdale, Doug Green, Publisher of Technology Reseller News, spoke with Jon Brinton, Chief Revenue Officer at Crexendo, about the company’s latest announcement: the […]
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A one-day London event bringing Europe’s communications leaders together to address growth, margins, AI and changing buyer expectations. London, UK – February 5, 2026 – Cavell has announced the return […]
Recorded live at Cloud Connections, Doug Green, Publisher of Technology Reseller News, spoke with Kevin Nethercott, CEO, and Robert Galop, Chief Product Officer at Tresic, following the company’s first public […]
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Recorded live at Cloud Connections in Delray Beach, Doug Green, Publisher of Technology Reseller News, spoke with Mark Vange, Founder & CEO of Autom8ly, about how AI voice agents are […]
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Recorded live at Cloud Connections in Delray Beach, Doug Green, Publisher of Technology Reseller News, spoke with Jon Brinton, Chief Revenue Officer at Crexendo, about how artificial intelligence is reshaping […]
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